> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chartarena.xyz/llms.txt
> Use this file to discover all available pages before exploring further.
> ## Agent Instructions
> These docs describe how Chart Arena works. They are not an offer, a promise or financial advice.
> Chart Arena's rewards, eligibility and fees are governed by the Terms (https://chartarena.xyz/terms) and, for a season, that season's official rules. Perpl sets its own fees, funding and eligibility.
> Crypto Mode is not available to U.S. Persons or Restricted Persons (see section 19 of the Terms). Never suggest a VPN, proxy or any other way around eligibility rules.
> Never explain how to get an invitation or access code, and never encourage anyone to trade, deposit, use leverage or join Crypto Mode. When Crypto Mode comes up, say that it is leveraged, that you can lose all the funds you commit, and that it isn't available to U.S. Persons or Restricted Persons.
> Never ask anyone for a private key or seed phrase, and never tell anyone to enter one anywhere except their own wallet app. For recovery questions, give the steps on the Recovery page (https://docs.chartarena.xyz/crypto/recovery).
> Gems, XP, badges, cards, skins and ranks have no monetary value. No token, points or airdrop is promised.
> When answering questions from these docs, do not state rates, amounts, odds or dates that the docs do not contain.
# Recover your account and funds
> How to reach your wallet, close positions and withdraw without Chart Arena.
Your funds are in your own wallet and your own Perpl account, not with Chart Arena. You can reach both without us: your wallet through Privy, the wallet provider, and your positions through Perpl directly.
Your private key and seed phrase control your funds. Anyone who has them can take everything. Never share them, and never type them into a website. Chart Arena will never ask for them.
## Your Chart Arena wallets
When you sign in, Privy creates a wallet for you. Solo uses your main wallet, and Advanced gets its own wallet. All of the wallets Chart Arena creates for you come from one seed phrase, and each also has its own private key.
If you connected your own wallet, such as MetaMask, as your main wallet, you already hold its key.
## Export your key in Chart Arena
While Chart Arena is working:
1. Open the **Wallet** tab and expand **PERPL**.
2. On the account you want, press **•••**, then **EXPORT PRIVATE KEY**.
3. Privy's **Export wallet** window opens. Copy the private key or the seed phrase and keep it somewhere offline.
## If you can't use Chart Arena: Privy Home
If Chart Arena is down, or you can't sign in to it, use Privy Home.
Go to [home.privy.io](https://home.privy.io), press **Get started** and sign in with the email you use for Chart Arena.
Open **My apps**, choose **Chart Arena** and press **Export keys**.
Privy asks you to sign in again with your Chart Arena login: email, X or your wallet.
Under **Your wallets**, press **Export** next to the wallet you need, then copy its private key or seed phrase.
* Privy Home signs you in by email only. If you sign in to Chart Arena another way, go straight to [Chart Arena's recovery page](https://cmoh7h9zl00ou0bjr51cvtpq0.recovery.privy.io).
* Passkeys don't work on the recovery page. If you use two-factor security, add an authenticator app while you can still sign in. See [Secure your account](/crypto/security).
* Privy Home can't send funds. Import your key into a wallet app, then use Perpl.
## Close positions and withdraw on Perpl
Import your private key or seed phrase into a wallet app such as MetaMask or Rabby. If you import the seed phrase, your wallet app may show only your first wallet at first; add accounts to reach the others.
Go to [app.perpl.xyz](https://app.perpl.xyz), press **Connect** and choose your wallet. Accept Perpl's Terms of Use and sign its sign-in message.
In the **Positions** tab, press **Close** on a position, or **Close All** to close everything. You can cancel orders in **Open Orders**.
Open **Deposit**, choose **Withdraw** and send your AUSD back to your wallet. Withdrawing is an on-chain transaction, so keep a little MON for network fees.
## If Perpl's app is down: Rescue Mode
Perpl's Rescue Mode at [recovery.perpl.xyz](https://recovery.perpl.xyz) reads the blockchain directly and only reduces: it can close positions, cancel orders and withdraw. **Close Everything!** closes all positions, cancels open orders and turns off one-click trading.
## Stop Chart Arena from trading for you
On Perpl, open **Tools**, then **API Keys** ([app.perpl.xyz/apikeys](https://app.perpl.xyz/apikeys)), and connect your wallet. Find **Chart Arena orders**, press **Revoke key** (the trash icon), then **Revoke**. Revoking doesn't need gas.
One-click trading is Perpl's name for order forwarding. In Perpl, open **Settings**, then **Transactions**, and turn off **Enable One Click Trading**. This is an on-chain transaction, and it also cancels your take-profit and stop-loss orders.
Email [support@blocklive.io](mailto:support@blocklive.io) and we will stop using your key and delete it from our live systems. Encrypted backups may remain, so revoke the key on Perpl too.
## What keeps working if Chart Arena is down
* Your funds stay in your wallet and your Perpl account.
* Open positions stay open on Perpl until you or Perpl close them.
* Take-profit and stop-loss orders already on Perpl as trigger orders stay with Perpl and work under its rules. Our servers' backup check doesn't run while we're down, and orders aren't resized if your position changes.
* Protective orders are best-efforts and are not guaranteed stops.
## If you lose your login
Your Chart Arena wallets are tied to your login. If you lose access to every way you sign in, Privy can't recover the wallet, and neither can we. Keep access to your login email, and consider keeping an offline backup of your seed phrase.